Terms of Service

Effective Date: February 12, 2026

These Terms of Service (“Agreement”) govern all services provided by Manley Home Services, Inc. (“Company,” “we,” “our,” or “us”). By approving an estimate, scheduling service, or allowing work to begin, the customer (“Client,” “you,” or “your”) agrees to the terms below.

Work will be performed as described in the approved estimate, invoice, or work order. Any additional labor, materials, or modifications requested or required will be treated as a change order and billed separately.

Payment is due according to the terms listed on the estimate or invoice.

For ongoing or multi-day projects, invoices may be issued weekly and are due upon receipt unless otherwise agreed in writing.

Failure to make payment when due may result in:

• suspension of work,
• removal from the schedule,
• late fees or collection activity.

Client agrees to pay all costs of collection where permitted.

Quoted prices are based on visible conditions at the time of estimate. Hidden damage, code requirements, or unforeseen conditions may require additional charges. We will communicate these before proceeding.

Client must provide safe and reasonable access to the work area, utilities, and clear space for technicians. Delays caused by restricted access may result in additional trip or labor charges.

Unless specifically stated in writing, permit fees and inspection costs are not included. Where permits are required, scheduling is subject to inspector availability.

We understand plans change. We request reasonable notice. Last-minute cancellations or missed appointments may be subject to a service fee.

We stand behind our workmanship.

Labor warranties apply only to the original installation and are void if:

• altered by others,
• misused or damaged,
• affected by pre-existing conditions outside our control.

Manufacturer warranties apply to supplied products.

We cannot warranty or guarantee materials or equipment provided by the Client.

We are not responsible for:

• pre-existing defects,
• concealed hazards,
• consequential or incidental damages beyond the value of the work performed.

Cutting, drilling, or access to concealed spaces may require minor cosmetic disturbance. Painting, drywall finishing, or surface restoration is not included unless specified.

For everyone’s protection, children and pets must be kept away from the work area.

We may photograph work for documentation, warranty records, or training. No personal identifying information will be shared.

This Agreement shall be governed by the laws of the State of Tennessee.

Approval of an estimate, payment of a deposit, or authorization to begin work confirms acceptance of these Terms.